Return & Exchange Policy

Enjoy a 7-day hassle-free exchange policy. Your satisfaction is our primary commitment.

Notify us within 7 days of receiving your package to initiate an exchange.

The garment must have original brand tags attached and be packed in its protective poly bag.

Items must be unwashed, unworn, odorless, and free from perfume, makeup marks, or alterations.

If there is any factory defect or wrong item delivered, we bear 100% of the replacement shipping cost.

Easy 3 Steps

How to Exchange Your Size

We understand that modest fashion requires an impeccable fit. Follow these straightforward steps to swap your size.

Contact our helpline via WhatsApp at +880 1902-350090. Send your Order ID (e.g. PB-1024) and mention your requested size or exchange reason.

Our support team will verify stock for your required size and dispatch the new piece through our courier service.

When the delivery rider arrives with the replacement, simply hand over the previous piece in its original packaging.

Our customer care desk is ready on WhatsApp to assist you with order IDs and sizing.